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  • Chiaro Software - FireRocker license issues[UPDATED]
    FireRocker license issues[UPDATED]

    [UPDATE]We found that the problem was an isolated case. Only one user had issues when activating FireRocker. We sent new licenses to everyone who could have been affected anyway. We will investigate our logs, as they show someone tried to access our server. Please contact us if you're having issues.

    A few time ago, our server was attacked by hackers and the script that generates the licenses got completely broke. It started generating invalid licenses and sending it to our customers. We did not notice the problem, until today. A customer emailed us to talk about the problem. We'd like to thank Mr. EF for letting us know about it.

    We disabled the licensing server and now we will be sending licenses manually until the problem is totally solved(it shouldn't take more than a day). We are very embarrassed and we hope it will never happen again. Those who bought FireRocker and were affected by the problem got an e-mail with a new license.
    Mike said:
    I'm having problems getting the license to work. When it does stay in the activate box, I cannot select the activate button or it will return a invalid license error. I also wrote earlier because the license wasn't showing up. I did find it in my junk mail folder.
    Chiaro Software said:
    @Mike, Check your e-mail, we got a solution for your problem.
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